Carvalho, Jáder Barrozo dePaes, Wanderson da SilvaSilva, Bruno Cezar2026-05-112026-05-112024-04-12This article examines the regulation of the use of institutional email at the Federal University of Vale do São Francisco – Univasf, highlighting the lack of clear norms for the efficient use of email lists and the implications of this gap for public administration. The guiding question asks: how does the absence of rules establishing objective criteria for sending messages via email lists interfere with the daily management of a public institution? It is based on the premise that the practice of indiscriminately sending emails through broadcast lists, due to the volume of messages received, disrupts the organization of daily tasks of the staff, as it requires the reading, albeit superficial, of content unrelated to job responsibilities. The text, result of bibliographic and documentary research, was produced within a study on rationality in public administration in light of Max Weber's concepts of bureaucracy. Simultaneously, it conducts a brief analysis of the notion of proceduralism in contemporary administrative law, based on Mesquita's (2012) understanding of this subject, highlighting that the proceduralized action of Public Administration materializes the Democratic State of Law. All these texts engage with the lessons from the Controladoria Geral da União (CGU), for whom Disciplinary Administrative Law deals with ensuring the efficient operation of public service. As a means to overcome the informational overload from the use of institutional email, the creation of online forums is proposed.1988-7833https://repositorio.univasf.edu.br/handle/123456789/1384https://creativecommons.org/licenses/by-nc/4.0/e-mail institucionalburocraciadireito administrativo disciplinarArtigo de Periódico10.55905/revconv.17n.4-099CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO PUBLICA